All Categories
Featured
Table of Contents
Our solutions can be personalized to match high-volume, high-complexity business reception needs and we can likewise develop bespoke services. Have questions? Please complete your information and we'll communicate. Place Australia's leading digital assistant option to the test! We're ready to answer your phone FREE for 7 days.
Yes. This is referred to as "call overflow". A great deal of firms need their phone calls to be answered only when they are not able to take the call themselves. For instance, if you get out of the office for an hour or your internal receptionist mosts likely to lunch, gets on leave or is busy on an additional call and you have multiple phone calls coming in at the one time.
In such circumstances our receptionists will then address the phone as if we were in your workplace. You're always in control and can kick back recognizing you will certainly never ever miss out on one more essential phone call once more!.
I have actually dealt with OfficeHQ for years over numerous various organizations. After having troubles formerly with an additional company (who were missing out on telephone calls mortal sin), it's been so excellent to be able to count on prompt, expert phone call answering. Integrity is 100%. I have been utilizing OfficeHQ for over 2 years.
My clinical technique has actually expanded extremely fast and just recently they have been able to step in and conserve the day when other staff were sick with Covid. For the level of service they supply, they can never be the most affordable around. Their customer support is superior and they clearly satisfaction themselves on this.
Running a dynamic legislation practice, there are a whole lot of moving parts I have to bother with. Many thanks to the steady professionalism and trust of OfficeHQ, reception services isn't among them. Over the ten years I have actually been with OfficeHQ they have delivered absolutely nothing however the most effective solution I could wish for.
The solution was super very easy to establish and sets you back a fraction of what it would certainly to work with a receptionist. We have actually been with OfficeHQ for a variety of years now and could not be happier with the solution we obtain - virtual call answering. Reception is dealt with politely and expertly and we understand our clients remain in good hands
My clients and possible customers have only ever before commented positively on the response; I don't believe any person has actually understood it's not my very own function. They are likewise proficient at quiting telemarketers. For the core purpose of addressing phone calls professionally, providing a good initial perception and accurately taking messages, 5 star.
Is always answered by team. We have actually been using OfficeHQ for over eight years now.
This implies just pertinent calls get across me, so I do not get disturbed when I'm ideal in the middle of something! We have actually discovered making use of OfficeHQ's remote receptionist service very beneficial to our firm. It has actually freed up our staff to respond to clients on our terms, reducing disturbances throughout the functioning day and making it possible for efficient and succinct interactions.
I was worried about not being in control of our very own calls, however I have actually been shown wrong and the service has surpassed my assumptions. I would advise OfficeHQ to any person considering digital solutions. Brilliant business and extremely respectful. They have actually made service life a lot simpler to run.
Clients like it when their calls are addressed, and OfficeHQ has actually answered every single one for us. OfficeHQ gives us the assurance that no telephone call will certainly be unanswered, which is very essential for a service-based company.
Furthermore, having accessibility to our very own OfficeHQ site makes handling our account simple. I have actually been using OfficeHQ for 16 years. The most effective thing I have provided for my business. Now prospective clients are answered on schedule and in the most specialist method. It is important that my consumers can always have their calls responded to quickly in a specialist manner which develops a fantastic very first impact.
We use this solution as a tiny company owner for when we are away or overseas. We've been using OfficeHQ's online phone answering services for the finest part of a decade and it's been an excellent way to make sure new customer enquiries are never missed, as well as efficiently dealing with queries from jobseekers.
We never ever miss out on a service chance however do not have function staffing concerns to deal with. I can not tell you exactly how wonderful it's been to work with OfficeHQ.
The group has called to clear up and improve our treatments to make sure the finest feasible experience for our callers. OfficeHQ were constantly professional and just best people on the various other end of the line!
We required an option where our call are always addressed promptly and OfficeHQ have actually been assisting us with these for over 5 years currently. Really pleased with the service up until now. The worse point for a client is to call an organization and there is no answer or the telephone call goes to voicemail.
As businesses we function so hard to advertise our services and we require to be there for the customer when they make a decision to reach out. Additionally we are frequently on the phone currently with other customers or busy with various other work, so having the telephone call responded to by another person aids us manage things.
This allows the team to prioritise their time to make sure that when they are returning the phone call they can commit their full focus to this particular consumer. We plan to stick about with OfficeHQ, are grateful for their solutions and would certainly suggest. We utilize OfficeHQ for our small service, our after-hours phone calls get forwarded to their function team and it has been only an enjoyment dealing with their function staff.
Economical and fantastic client service. We have actually been making use of OfficeHQ for lots of years as our after-hours reception solution and located that they have constantly been incredibly professional and courteous to our clients. We constantly get an email with the message within mins of them taking the telephone call. Very recommend. OfficeHQ have addressed our ask for a couple of years, couldn't be happier with their professionalism and degree of service.
Table of Contents
Latest Posts
What Are The Best High-Tech Virtual Reception
What Are The Advantages Of A Temporary Virtual Receptionist
What Are The Best Premium Quality Virtual Receptionist Service
More
Latest Posts
What Are The Best High-Tech Virtual Reception
What Are The Advantages Of A Temporary Virtual Receptionist
What Are The Best Premium Quality Virtual Receptionist Service