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How Does Temporary Virtual Receptionist Compare To Others

Published Jul 28, 24
6 min read


OHQ's documents are enough evidence of a fee that is payable unless they are revealed to be inaccurate. Customer will certainly use its affordable endeavours to notify OHQ of any billing conflict within fourteen (14) days of receipt of a billing, complying with the procedure detailed in Section 15. If Consumer disputes an invoice, the billing must remain to be paid promptly nonetheless OHQ will certainly credit or refund Customer if it is later reasonably determined by OHQ or pursuant to the dispute resolution procedure described in Area 15 that the invoice was wrong and the Consumer is entitled to a credit history or refund.

Such revisions might include, without limitation, adjustments for the Subscription Costs or Usage Charges for OHQ Paid Providers, adjustments to the use allocations included in the Prices Plans, and discontinuation of Prices Plans. (a) Each such revision will work after sensible breakthrough created notice is given to Client (for instance, by being uploaded to the OHQ Website), other than that any such alteration that impacts a Selected Paid Solution will relate to Customer starting at the start of a Paid Service Term starting no less than thirty (30) days from the day which OHQ supplies notice of such alteration to Client according to Section 16.8.

If Consumer does not terminate its use any kind of damaged Selected Paid Service prior to the reliable day of such revision, Consumer will certainly be considered to have actually concurred to such alteration with respect to such Selected Paid Service. (b) If a Prices Plan selected by Client is discontinued, OHQ will supply Client with reasonable breakthrough notice of no less than thirty (30) days and Customer will certainly be given the alternative of choosing a new Pricing Plan from then-current prices plans offered by OHQ.

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For avoidance of doubt, this paragraph does not relate to changes to the Catalog, which are dealt with in Section 7 (live virtual receptionist).1. Consumer represents that all info offered by Customer and its callers to OHQ (consisting of, without restriction, all call information and details concerning Customer's Bank card) is exact, updated and total at the time it is given to OHQ

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Client must in any way times follow all laws, policies, criteria and codes relevant about its usage of OHQ Offerings and the Customer's supply of its product or services to its customers. Client will certainly not utilize any type of OHQ Offerings to engage in, or to urge or help others to take part in, any type of illegal or deceitful activities.

If a new Paid Solution Term starts earlier than three (3) days after such e-mail is sent out, Client will certainly incur the applicable Registration Charge for the new Paid Service Term (the ""). The efficient date of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or needs to Customer not specify an Asked for Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer terminates according to this Area 10.1(b): (i). The Membership Fees that have been pre-paid will be maintained and the OHQ Offerings readily available to Client up until the last day of the Last Paid Solution Term (based on reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Use Credit rating will certainly be preserved by OHQ for future usage by Client if Consumer determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Solution, OHQ will not be responsible by any means for addressing telephone calls, taking or delivering messages, or performing any type of other tasks in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ might terminate Customer's Account and Customer's access to the Account.

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(e) Adhering to discontinuation of any OHQ Solutions, OHQ will certainly have no commitment to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Solutions, OHQ may call for that Client pay a reinstatement charge of $30 (to cover OHQ's practical costs in refining the reinstatement) Info gathered by OHQ from Client and its callers may be used, disclosed and shared by OHQ according to OHQ's personal privacy plan as offered on the OHQ Website ("") and as might be changed every so often.

The Controller hereby designates the Cpu with respect to processing activities undertaken in the course of the stipulation of assistant services. OHQ and Client acknowledge and concur that the Processor goes through the complying with commitments: The Cpu shall adhere to the pertinent Data Protection Regulations and should: (a) only act on the created instructions of the Controller and make sure those acting under their authority do the same; (b) ensure that people processing the data go through an obligation of self-confidence; (c) use its best efforts to safeguard and protect all individual data from unsanctioned or unlawful processing, consisting of (yet not restricted to) unintentional loss, destruction or damages; (d) ensure that all handling meets the demands of the GDPR and associated Data Security Laws; (e) ensure that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the prior approval of the Controller; inform the Controller of any intended changes worrying Sub-Processors; they execute a created agreement containing the same data defense commitments as laid out in these Terms; recognize that any type of failing on the part of the Sub-processor to abide by the Data Protection Laws, the Cpu remains totally accountable to the Controller for the performance of the Sub-Processor's obligations; and assist the Controller in offering subject accessibility and allowing information based on exercise their civil liberties under the Information Protection Laws.

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The Controller will perform adequate and ideal onboarding and due persistance checks for all Processors, with a complete assessment of the required Data Defense Legislation requirements. The Controller shall validate that the Cpu has sufficient and documented procedures for information breaches, information retention and data transfers in position. The Controller shall get proof from the Cpu regarding the: (a) verification and integrity of the workers utilized by the Processor; (b) any certifications, certifications and policies as referred to in the onboarding procedure; (c) technical and functional measures utilized in safeguarding the Personal Data; and (d) procedures in place for permitting data topics to exercise their civil liberties, including (yet not restricted to), subject accessibility requests, erasure & correction treatments and limitation of processing measures.